Business Summary
Richard and Nicki Waldeck established Charente Assistance in January 2015, helping home owners throughout the Charente and Charente-Maritime region. Charente Assistance offers a wide-range of invaluable and affordable services, from gardening to painting, home maintenance to house clearance, and more. They also offer property management services including key holding, security checks and full gite handovers, providing peace of mind to gite and holiday home owners.
So whether you need the occasional one hour of help or more regular support – call on Charente Assistance for a professional and affordable solution.
**NEW for November 2020: Administration / Hand holding services are now being offered by Charente Assistance to help you negotiate French bureaucracy matters**
Trades Covered
Garden Machinery Repairs and Servicing
Gardeners/Tree Surgeons/Garden Maintenance
Handyman
House/Barn Clearance
Painters and Decorators
Property Management
Swimming Pools Services
Main services offered
Garden maintenanceLawn mowingHome maintenanceHedgingPainting and decoratingJungle clearanceFurniture assemblyProperty managementKey holdingSecurity visitsGite changeoversCollections and deliverySwimming pool maintenanceAdministration Services / Hand Holding Services
Safety Checks
Siret number checkedTrading address checkedID checkedCustomer References checkedCode of Practice signedThird Party Insurance checked
April 2019
Garden Maintainance & Tree Stump Removal
“Very pleased with work carried out. Richard now does tree stump removal. Asked him to remove several stumps. This was done very quickly. Great job no trace of the stumps and he left the area spotless, never have know he had been there. Great service.”
- Customer from Migron 17770
March 2017
Garden Landscaping and Garden Maintenance
“Richard Waldeck of Charente Assistance is reliable, tidy and willing to do what the customer requires, whilst giving valuable input.”
- Customer from Villejésus 16140
March 2017
Garden Work and Wardrobe Assembly
“Richard Waldeck of Charente Assistance has undertaken a lot of work in our garden and recently put together a wardrobe. Whatever we ask him to do - which is a wide range of services - Richard puts in 100% and takes pride in his work. Richard's quality of work is excellent and he and his wife are a completely reliable team. We are lucky to have found Charente Assistance and would recommend them to others.”
- Customer from Néré 17510
March 2017
Garden Maintenance
“Richard and Nicki of Charente Assistance carry out a regular garden maintenance programme for us throughout the year and the quality of work has been excellent and professional at all times.”
- Customer from Courbillac 16200
March 2017
Garden Maintenance
“We have been using Richard and Nicki for a year now, they are always reliable, work very hard and leave everything clean and tidy. We have been very pleased with every job they have carried out for us.”
- Customer from Genac 16170
March 2017
Property Management
“Charente Assistance has done excellent work for us since 2015!”
- Customer from Courbillac 16200
March 2017
Garden Makeover
“Over a period of months Richard and Nicki of Charente Assistance have helped plan, co-ordinate and design a complete overhaul of our garden space, as well as doing the necessary labour. At all times thoughtful, helpful and knowledgeable and their work often goes beyond the call of duty. No matter that the task may require them to go in places that angels fear to tread! Thoroughly recommended. ”
- Customer from Jarnac 16200
March 2017
Gardening, Furniture Assembly and Painting
“Over the past couple of years, I have used the services of Charente Assistance for various jobs. On every occasion the service has been excellent and 100% reliable. Richard undertakes a variety of different projects, as outlined on the website, which I have been totally satisfied with. Nicki is currently undertaking a painting project for us and the finish and preparation is first class. I should add that I employed a 'professional' painter and decorator to do some previous work; the standard of Nicki's work is vastly superior. I would highly recommend Charente Assistance. ”
- Customer from Echallat 16170
October 2016
life back into an old garden
“We are Nikki and Austin Legon of Hotel Restaurant Karina. We have a walled garden where we grow all our vegetables for the restaurant. Due to major building work on two rooms overlooking the walled garden it became sadly neglected. We were looking for a gardener and through friends were introduced to Richard and Nicki of Charente Assistance. Work started last October with not only the walled garden but the drive and courtyard and just recently they commenced the planting of vegetables to be used in the restaurant. Excellent job so far nothing but praise, well done.
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- Customer from Hotel Restaurant Karina 16200
July 2016
Hedging and External Painting
“Richard and Nicki of Charente Assistance are a pleasure to work with. They came well equipped, planned their work realistically, accepted the occasional suggestion, completed each job before moving to the next and clearly make a good team. The only let down was their shredder, which could not quite cope with some larger branches. We already have them booked for this year.”
- Customer from Fontaine-Chalendray 17510
June 2016
Garden Work
“Richard and Nicki of Charente Assistance cleared up all the bushes, brambles and other unwanted plants and weeds. Believe me it's not the nicest job but they did it with a smile. The estimated time was spot on as well as the price. So no nasty surprises after the work has been done. They both are very reliable and neat and tidy. We certainly will use one of their services again.”
- Customer from Sigogne 16200
Beautiful raised beds made from oak and a smart new fence to frame the garden.
Sizing up the job and the end result.
Despite being high summer, the hedge needed to be tackled. Once two metres were taken off the height, the view began to appear.
The old garden and potager were very neglected and in need of some attention. A new garden was created using plants from other areas of the garden. The potager has been planted and is being maintained by us this season for a local hotel.
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Timekeeping & Reliability
Customer Service
