Customer Information

Artisan Central was created to fill a gap in the market for an online directory of pre-checked, highly skilled tradespeople working throughout France – artisans you can trust.


So, what are the advantages in choosing your tradesperson on Artisan Central?

The biggest advantage of using Artisan Central is that each member of the directory has been pre-checked. No other English speaking directory offers this. We know that this is important to homeowners. There are dozens of directories that homeowners visit. There are dozens of Facebook groups to seek recommendations. But these avenues do not confirm if they are properly registered and appropriately insured whereas we do. A homeowner is required to do their own due diligence and carry out checks themselves, and sometimes not knowing what to ask for means that the services of a tradesperson can be engaged before it's too late. All member profiles are pre-checked so that visitors can engage in their services with confidence.

We offer membership to artisans who pride themselves on delivering excellent customer service and the highest quality of workmanship. This is reflected in the Review section of our Member's profiles Our members are proud to share their customer reviews with you and uphold the Artisan Central Code of Practice.

Each member's profile consists of their SIRET number, a business summary and complete contact information. You can also view their range of services, qualifications, accreditations and experience, a gallery of work, and customer reviews.

In addition to providing a directory of pre-checked trades, we have a blog that covers a wider range of topics that are relevant to the English speaking homeowner in France.

We will actively help you connect to a tradesperson in your area if they are not members of the directory.

We are also on hand to deal with any questions or concerns that you have and we are accessible by email or Facebook.

The website’s advanced search function enables you to quickly and easily find all the pre-checked tradespeople working within your area. If you choose to work with one of our members, please let them know you found them through Artisan Central and remember to leave a customer review by following the link on the artisan’s profile page.

For more details about how Artisan Central works, what pre-membership checks are made, questions about business insurance, the trades we represent, how reviews are handled and a copy of the Code of Practice, read the Frequently Asked Questions – Customers.

While Artisan Central undertakes pre-membership checks on all its members, our members run their own independent businesses and are solely and legally responsible for the quality of their work, the professional way in which they run their business, and the accuracy of their profile on the website – therefore Artisan Central cannot guarantee a member’s work. The selection or use of any Artisan Central member is made entirely by you and it is your obligation to verify independently such matters from primary sources of information and by taking specific professional advice. You must not rely on the content or associated service of this website to do this for you. You can find general guidance on choosing and working with an artisan here: Working with Artisans.